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I can't update the Gideros License — Gideros Forum

I can't update the Gideros License

SimplesAppsSimplesApps Member
edited December 2013 in General questions
Hello,

Recently I renewed my Gideros license but when I try to update it with the License Manager it doesn't update and my user appears as a free license.

When I try to update it in the web member area, the next message appears:
"You cannot currently upgrade or downgrade this product because an invoice has already been generated for the next renewal."

But the payment was done automatically last week.

I need to activate my license asap.

Please let me know how to resolve the issue.

Thanks,
David.

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