The background image does not display when exported onto phone

compTopics

When we export our app from Gideros Studio to Eclipse and install it onto a phone the level background does not appear (everything is spelled correctly, no .PNG, and it is not an error with the actual image), however, it does show up on the emulator on the computer. Any ideas? **==

zvardin

On Android file names are case sensitive, but in the player it is not, so I would check that.

ar2rsawseen

there might be also limitation on image sizes for different phones and platforms. How big is your background image?

compTopics

6000x1000 pixels but only 112 kb of data

Nascode

@compTopics above 4096px image size will make current smartphones to reject load it. Keep your image size to 2048px maximum for now. Try to slicing your big image into smaller pieces

hope that help

hgvyas123

in addition to nascode some of the android devices also crash (kinda they didn't have any standard ) if they have to load image bigger than 1024x1024 so if you are planning for android it is always good if you not use images larger than 1024 for ios i think (not sure) only iphone 3g and ipod 2g can not load images higher than 1024 so it would be safe for ios to load image upto 2048 and for ipad3 only size upto 4096 is safe